Privacy policy

Last Updated: October 20, 2025

Miyako operates this storefront and website (including all related information, content, features, tools, products, and services) (collectively, the “Service”) to provide you with a curated shopping experience. Miyako is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Service, make a purchase or other transaction, or otherwise contact us. In the event of any conflict between our Terms of Service and this Privacy Policy, the provisions of this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read this Privacy Policy and understand our practices regarding the collection, use, and and disclosure of your information as described herein.

 

Information We Collect or Process

When we use the term “Personal Information,” we mean information that identifies or can reasonably be associated with you or another individual. Personal Information does not include information that is collected anonymously or that has been de-identified so that you cannot be reasonably identified. Depending on how you use the Service, where you are located, and the applicable laws, we may collect or process one or more of the following categories of Personal Information (including inferences drawn from this Personal Information):

  • Contact Information: Name, address, billing address, shipping address, telephone number, email address.
  • Financial Information: Credit card, debit card or other payment card number, financial account number, payment information, transaction details, payment method, payment confirmation, and other payment-related details.
  • Account Information: Username, password, security questions, various preferences and settings.
  • Transaction Information: Items you have viewed, items added to your cart, items added to your wishlist, purchases, returns, exchanges, canceled orders, and your transaction history.
  • Communications with Us: Information included in your communications with us (for example, when you contact customer support).
  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Information about how you interact with the Service (for example, how and when you access the Service, your navigation through it, etc.).

 

Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from you: when you create an account, visit or use the Service, contact us, or otherwise provide your information.
  • Automatically through the Service: when you use our products or services or visit our website, or via cookies or similar technologies from your device.
  • From our service providers: when we engage providers on our behalf who collect or process your Personal Information.
  • From our partners or other third parties.

 

How We Use Your Personal Information

Depending on how you interact with us and your use of the Service, we may use your Personal Information for the following purposes:

  • Providing, Customizing, and Improving the Service: We use your information to provide the Service, fulfill our contract with you, process your payments, handle your orders, remember your preferences or interests, send account-related notifications, process purchases, returns, exchanges and other transactions, create/maintain/manage your account, arrange shipping, facilitate returns/exchanges, enable you to post reviews, and recommend products or services based on your purchase history. This includes using your Personal Information to better tailor and improve the Service for you.
  • Marketing and Advertising: We use your Personal Information for marketing and promotional purposes, including sending you marketing/promotional communications via email, text message or postal mail; and displaying online ads in the Service or on other websites based on your past purchases or items added to your cart, or other Service usage.
  • Security and Fraud Prevention: We use your Personal Information to authenticate your account, provide a safe payment and shopping experience, detect/investigate/respond to fraud, unauthorized or illegal activity, safeguard public safety, and ensure the security of the Service. If you register an account in order to use the Service, you are responsible for keeping your username, password and other access credentials secure.
  • Communication with You: We use your Personal Information to provide customer support, respond to you in a timely manner, provide effective service, and maintain our business relationship with you.
  • Legal Reasons: We use your Personal Information to comply with applicable laws and legal processes, including law-enforcement requests, to participate in civil proceedings, investigate or defend legal claims or breaches of our Terms or policies.

 

How We Share Your Personal Information

In certain situations, and in accordance with this Privacy Policy, we may disclose your Personal Information to third parties for legitimate purposes. Such situations may include:

  • To Shopify, and other vendors and third parties who provide the Service on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • To our business and marketing partners who help provide marketing services or deliver advertising to you. For example, we may use Shopify to support personalized advertising in connection with your online activity across different merchants and websites. Our business and marketing partners will use your information according to their own privacy policies. Depending on your region, you may have the right to direct us not to share your information with certain merchants or websites based on your online activity across those merchants or websites. You may opt-out of these uses.
  • When you instruct, authorize or consent to disclosure of certain information to a third party (for example, in connection with shipping a product, social media widgets, or login via a third-party).
  • To our affiliates or other companies within our corporate group.
  • In connection with a merger, bankruptcy, or similar business transaction; to comply with a legal obligation (including subpoenas, search warrants and similar requests); to enforce our Terms or policies; or to protect our rights, users, or others.

 

Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes Personal Information about your access to and use of the Service in order to provide, improve and protect the Service. Information you submit to the Service may be transferred to—and stored at—a location outside your country of residence for these purposes. Moreover, to protect, improve, and expand our business, we may use enhanced Shopify features that combine data and information from our store, other merchants, and Shopify. In such cases Shopify may use your Personal Information in connection with your interactions with other merchants and Shopify. Shopify bears responsibility for its processing of Personal Information in these contexts. For more information about how Shopify uses your Personal Information and the rights you may have, please refer to Shopify’s Consumer Privacy Policy: https://privacy.shopify.com/en

 

External Websites and Links

The Service may contain links to websites or online platforms operated by external services. If you navigate to a website not operated by us, please review that site’s privacy and security policies and other terms of use. We do not guarantee the privacy or security of those sites, nor do we assume any responsibility for the accuracy, completeness or reliability of the information found there. Information you provide in a public or semi-public space (such as on third-party social networking platforms) may be viewed by other users of the Service or visitors to the third-party platform without limitation. The mere presence of a link does not constitute an endorsement or recommendation of the content or operator of that platform unless explicitly stated.

 

Children’s Data

The Service is not directed at children and we do not knowingly collect personal information from minors. If you are a parent or guardian of a minor who has provided Personal Information to us, you may contact us via the contact information below to request deletion of such information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we have shared or sold Personal Information of individuals under the age of 16 (or as defined by applicable law).

 

Security, Retention & Deletion

No security system is impenetrable, and we cannot guarantee “perfect security.” Please understand that information you transmit to us may not be secure while in transit. When providing us with sensitive or confidential information, you should consider the security of the communication channel.
We will retain your Personal Information for as long as needed to maintain your account, provide the Service, comply with legal obligations, resolve disputes, enforce our agreements and policies, and for other legitimate business purposes.

 

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your Personal Information. These rights are not absolute and may be subject to limitations. They may include:

  • Right of Access / Right to Know: You may request access to your Personal Information that we hold.
  • Right to Deletion: You may request deletion of your Personal Information that we hold.
  • Right to Rectification: You may request correction of your Personal Information.
  • Right to Data Portability: You may request a copy of your Personal Information or request that we transfer it to another service provider under certain conditions.
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising: Depending on your region, you may have the right to direct us not to sell or share your Personal Information for targeted advertising, or to opt-out of certain processing. We provide a mechanism to opt-out. If a Global Privacy Control signal is sent from your browser or device and associated with a Shopify account, it may be treated as your opt-out request, depending on your region. (Note: We do not recognize other “Do Not Track” signals from your browser or device.)
  • Control of Communications Preferences: If you receive promotional emails, you may unsubscribe via the link provided in the email. Even if you unsubscribe, we may still send you non-promotional communications regarding your account or orders.

You may exercise these rights as described in the Service or by contacting us using the contact information below. Shopify’s processes for handling data subject requests apply in addition to our own. You will not be treated unfairly for exercising your rights. We may verify your identity before fulfilling your request, and you may appoint an agent to act on your behalf by providing appropriate authorization and verifying identity where required. We will respond to your request within applicable legal timeframes.

 

Complaints

If you have concerns regarding our handling of Personal Information, you may contact us at the address below. Depending on your region you may have the right to lodge a complaint with your data protection authority.

 

International Transfer

Please be aware that your Personal Information may be transferred to, stored and processed outside your country of residence. If we transfer data from the European Economic Area (EEA) or the United Kingdom to a country outside those areas, we will ensure an adequate level of protection by using mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK frameworks, unless the target country is recognized as having an adequate level of protection.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal or regulatory reasons. When we do, we will post the revised Privacy Policy on our website, update the “Last Updated” date, and provide notifications as required by applicable law.

 

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by phone or email at: locoytanto@gmail.com